Frequently Asked Questions
Everything you need to know about our premium grooming essentials.
What is the difference between water-based and oil-based pomade?
Water-based pomades offer a strong hold but wash out easily with water, making them ideal for daily use. Oil-based pomades provide a classic high-shine finish and a hold that lasts for days, though they require a deep-cleansing shampoo to remove.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If the product isn't right for your hair type, you can return it for a full refund or exchange, provided at least 75% of the product remains.
Are your grooming products tested on animals?
No, we are proudly cruelty-free. None of our formulas or ingredients are tested on animals at any stage of the production process.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.